FAQ

Frequently Asked Questions

In this FAQ you will find the most frequently asked questions regarding doing waste-free shopping at Potjes & Deksels.

Staat je vraag er niet tussen in onze FAQ? Mail ons, dan proberen we je vraag z.s.m. te beantwoorden.

Hey, waste free, how does that work?

Our Evie is set up with dispensers and bins full of wholefoods. In addition, we have liquid cleaners we keep in pump systems in the closet, and the grooming products are mostly in bar form.

We receive the products in bulk and/or refillable buckets and cans. This is how we work with our suppliers toward even less packaging waste!

An overview of our products you can find here.

FAQ 2: Nice, and how do I get my groceries home?

We love to see people showing up at our van with their own packaging. Everyone has trays, bags, cans or jars that are gathering dust. With us you can have these filled and of course you only pay for the contents of your container 😉 .

If you don't have anything in the house, we also sell jars, and organic cotton bags or have another alternative so you can still bring some goodies. For the cleaning products, it is most convenient to bring your own bottle, so save it and bring the bottle!

Nice, and how do I get my groceries home?

We love to see people showing up at our van with their own packaging. Everyone has trays, bags, cans or jars that are gathering dust. With us you can have these filled and of course you only pay for the contents of your container 😉 .

If you don't have anything in the house, we also sell jars, and organic cotton bags or have another alternative so you can still bring some goodies. For the cleaning products, it is most convenient to bring your own bottle, so save it and bring the bottle!

 

FAQ 3: How do I find you when you are driving around?

We have 4 fixed routes in Capelle aan den IJssel and Rotterdam. You can find the routes with the times here .

Mocht je willen weten waar we precies zijn op dat moment, dan kun je in het Menu onder Routes –> Volg ons Realtime vinden. Wanneer je daarop klikt zie je onze Live Locatie (op 1 minuut nauwkeurig) in Google Maps.

We still have room for more people during our routes. So do drop by!

Are we not driving around in your neighborhood? Please contact us and we can check out the possibilities, if you bring your neighbors it will be even more sustainable when we drop by ;)

FAQ 4: How often do you visit?

We drive the same route once every two weeks. Our range of products are mainly for the pantry (and goodies for snacking of course 😉 ). So people manage well to do their shopping with us once every two weeks. Skip a time, no problem either, we keep driving our route.

 

How often do you visit?

We drive the same route once every two weeks. Our range of products are mainly for the pantry (and goodies for snacking of course 😉 ). So people manage well to do their shopping with us once every two weeks. Skip a time, no problem either, we keep driving our route.

 

FAQ 5: Sustainable, but you drive around in a van?

We have, of course, thought carefully about our van. That's why we drive on Bio-CNG. Bio-CNG emits up to 90% less CO2 than gasoline, calculated from start to finish. No fossil fuels are used to produce it. It is residual processing, because it is made from sludge and residual waste. For example, leftovers are used from candy factories. The Bio-CNG we use, is produced in the Netherlands, so it's local too!

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